Biznis360 Privacy Policy

This Privacy Policy describes our policies on the collection, use and disclosure of your information in connection with your use of our websites, emails, services, platforms, and mobile applications (“Site” or “Sites”). When used herein, the terms “we”, “us” and “our” refer to our parent company HighQ Global Solutions and the members of our HighQ Global family, our affiliates and subsidiaries. For the purposes of data protection legislation (and with exception to our Reseller partners, described further below), we are a data controller for the information we hold about you provided on our site.

By visiting this or another HighQ Global family website displaying this Privacy Policy or a link thereto (a “Website”, or collectively the “Websites”), or by otherwise interacting with HighQ Global, you agree to accept the practices described in this Privacy Policy. This Privacy Policy is further subject to the HighQ Global Services Agreement related to the HighQ Global services you utilize and/or purchase.

When this Privacy Policy uses the term “personal data,” we mean any data that relates to an identifiable individual, including their name, address, online identifiers, payment details or email address. The specific data we collect is described in this policy. Please note that we do not sell your personal data, and only use it for the purposes outlined herein.

We encourage you to read the entire Privacy Policy, which consists of the sections listed below;

  • Information We Collect
  • How We Use Your Personal Data
  • How Long We Keep Your Personal Data
  • Who We Share Your Personal Data With
  • Where We Transfer Your Personal Data
  • How We Keep Your Personal Data Safe
  • Your Rights In Relation To Your Personal Data
  • Links To Or From Other Websites
  • Partner Sites
  • Children
  • Changes To This Policy
  • Resellers and Private Label Partners
  • Contacting Us

Information We Collect

Contact information – We collect and retain personal contact information that you submit to us voluntarily in signing up to our products and services or any mailing lists. This includes your name, mailing address, web address, telephone number, fax number and e-mail address. Additionally, we collect contact information provided to us during any correspondence relating to customer support, as well as in connection with products and services offered on our Sites.

Financial Information – We collect and retain financial information you provide when you order our products and services. For example, when you apply to register a domain name or sign up for any other product or service through HighQ Global, we require you to provide a credit card number and billing address before we process that application.

Information on your use of the Site – We collect information about the device with which your use of the Sites and information on your use of the Site itself, such as the domain name, Internet Service Provider, browser type and version, pages viewed, information accessed, and the Internet Protocol (IP) address you use to connect to the Internet. We also collect information in relation to Cookies – for more information, please review our policy on cookies.

Demographic Information – We collect and store demographic information (your postcode, gender and age). We may also collect and store demographic information (such as your zip code, gender and age), and use this data to tailor your experience on our Websites, ensure you are at least 18 years of age to make purchases, provide content that we think you might be interested in, perform general improvements to the Websites, and display the content according to your preferences. Such demographic information may be shared with partners, market researchers and other third parties on an aggregate, non-personally identifiable basis. No personally identifiable information will be linked to such aggregated demographic information that is shared with third parties Telephone Recording and Monitoring. To ensure HighQ Global customers receive quality service, HighQ Global selects phone calls for recording and/or monitoring. These calls, between HighQ Global customers (or potential customers) and employees, are evaluated by supervisors and/or other HighQ Global representatives. This is to guarantee that prompt, consistent assistance and accurate information is delivered in a professional manner.

How We Use Your Personal Data

To perform our contract with you, we use this information to perform our contract with you and fulfill your requests, such as;
 Sending you requested service information;
 Fulfilling your order;
 Billing for services;
 Creating directories (only when you explicitly ask to be included);
 Responding to customer service requests, questions and concerns; and
 Administering your account.
Note that, generally, you may not opt-out of these communications, which are transnational and not promotional in nature. If you do not wish to receive them, you have the option to cancel your services with us.

We also engage other companies, individuals, and affiliates of HighQ Global to perform certain functions and services for you. These third parties;
 Process credit card payments;
 Provide marketing assistance; and
 Remove duplicate information from customer lists.

To contact you – If you have given your consent to send you email, phone or SMS marketing, or if you have provided us with your postal address, we will use the personal data you give to us to contact you from time to time. If you register on the Site, you can choose to provide your consent to receive marketing communications by e-mail, phone and/or cell number (including use of automated dialing equipment and/or pre-recorded calls), text (SMS) message, social networks or any other means of communication that your device may be capable of receiving (i.e. video, etc.). If you do not want to receive postal or electronic communications, you may withdraw your consent at any time, by clicking the link in a communication, or emailing us using the address provided below.

Directory Listings – If you provide your information in order to be included in our free directories you are consenting to,
I. Individuals contacting you to solicit your products and services and
II. Businesses contacting you to market services you may find useful.

Due to the nature of a directory, your information will be published publicly and you may be contacted by phone or email depending on the information you provide. You will never be added to our directories unless you request to be included and you may remove your listing at any time by accessing your Biznis360 dashboard.

Promotional Offers and Sweepstakes – If you provide your name for a promotional offer or to enter a sweepstakes or contest and you win a prize, we will post a winner’s list online where your name and city will be listed for our promotional purposes and to demonstrate the transparency of a competition, and we will file your name with state agencies if required by law.

To protect our Site and our business – We monitor use of the Sites and we use the information we collect, including personal data, to pursue our legitimate interest in protecting you, others and the Site itself by;
 Identifying fraudulent activities and transactions;
 Preventing abuse of the Sites and investigating and/or seeking prosecution for any potential threats to or misuse of the Sites;
 Ensuring compliance with the applicable terms of service and this Privacy Policy;
 Investigating violations of or enforcing these agreements; and
 Otherwise protecting the rights and property of HighQ Global, its partners, and customers,

To improve our services – In order to pursue our legitimate interest in improving our Sites, we also use personal data to conduct research and analysis and to identify what services you and other customers like you need:

  1. To better understand how people interact with our websites to provide communications about products which we think will be of interest to you;
  2. To determine the effectiveness of promotional campaigns and advertising.

Whenever we process data for these purposes we will ensure that we always keep your personal data rights in high regard and take account of these rights. You have the right to object to this processing if you wish and if you wish to do so. Please bear in mind that if you object this may affect our ability to carry out tasks above for your benefit.

To provide required information to ICANN – For any domain name registrars owned and/or operated by HighQ Global, ICANN requires us to make certain information, collected in connection with the registration of a domain name, available to the public via an interactive web page and a “port 43” WHOIS service. Information made public is your full name, mailing address, phone number, email address, and, where provided, your fax number, as well as the creation and expiration dates of your domain name registration and the name server information associated with your domain name. This does not involve the demographic, financial or Internet usage information listed above. For the purposes of this Privacy Policy we will refer to this information collectively as your “WHOIS Information.” Please note that we do not control how members of the public may use the WHOIS Information. For the avoidance of doubt, and in order to comply with certain applicable laws or other privacy requirements, we reserve the right to mask your personally identifiable information as needed, including but not limited to, masking data published to Port 43 or the WHOIS database.

For services in the United States, by registering on a Website and providing your telephone number, you agree that this action constitutes a purchase, inquiry and/or application for purposes of telemarketing laws. Regardless of the fact that your telephone and/or cell number may be listed with the Federal Do-Not-Call Registry or your local State Do-Not-Call list, you are providing your express written consent to receive future information (including telemarketing) about products and services from us and/or our affiliates, and you hereby agree and consent to our contacting you using the information you have provided and will provide to us. This means we may contact you by e-mail, phone and/or cell number (including use of automated dialling equipment and/or pre-recorded calls), text (SMS) message, social networks or any other means of communication that your wireless or other telecommunications device may be capable of receiving (i.e. video, etc.). We may also send you information or offers from time to time to the postal address or email address we have on file (as further outlined in this Privacy Policy).

How Long We Keep Your Personal Data

We keep information only for as long as we need it to provide you services, manage our business or as required by law or contract. Where you have a contract with us, we will retain your data for the length of the contract, and will further retain that information for a time period consistent with our legal or regulatory responsibilities, after you terminate all your services with us to resolve disputes, enforce our relevant Service Agreement, and to adhere to the technical and legal requirements and constraints related to the security, integrity and operation of the Sites. If you have any questions about how long we will keep your specific data, please contact biznisS360@gmail.com (Subject – Privacy Policy)

Who We Share Your Personal Data With

We provide your personal data to companies that help us with our business activities (e.g. assisting us in Site operations, providing customer service, etc.) or that assist us in improving our products, content, services or advertising. These companies are authorized to use your personal data only as necessary to provide these services. When you ask to be part of our directories, the information you provide will be displayed publicly.
We will also share your personal data;

  • As required by law, court order or other government or law enforcement authority or regulatory agency (including ICANN) in order to enforce or apply our Services Agreement or other agreements;
  • When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud or respond to a government request. This includes exchanging information with law enforcement, other companies and organizations for fraud protection, credit risk reduction or other similar purposes;
  • In connection with a corporate change including a merger, acquisition, transfer or sale of assets or in connection to insolvency, bankruptcy or receivership. Information about our users, including customer information, will also need to be disclosed to our legal and financial advisors, investors or potential buyer in some commercial transactions seeking financing, investment or support or funding;
  • To any other third party where we have your prior informed consent to do so; and
  • To other entities belonging to HighQ Global (i.e. any companies directly or indirectly controlled by HighQ Global). A list of our companies is included here including their vendors, suppliers, contractors and agents, which may be involved in the provision of the Website or the content, so that we can better serve you or, simply, to give response to your requests (e.g. when you use contact us forms).

Where We Transfer Your Personal Data

Our Sites are operated in the United States. If you are located in the European Union please be aware that information we collect will be transferred to and processed in the United States. Our sites are also operated in the European Union but some data may still be hosted in the US.

EU-US and Swiss-US Privacy Shield – HighQ Global and certain of its subsidiaries participate in and comply with the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework, as set forth by the US Department of Commerce with respect to the collection, use and retention of personal information that is transferred from European Union (EU) member countries and Switzerland to the United States (collectively, the “Framework”). To learn more about the Privacy Shield program and, please visit https://www.privacyshield.gov/.

HighQ Global may be required to disclose personal information to law enforcement, regulatory or other government agencies, or to other third parties, in each case to comply with legal, regulatory, or national security obligations or requests.

HighQ Global commits to resolve complaints about your privacy and our collection or use of your personal information. We will investigate and attempt to resolve any complaints or disputes within 45 days of receiving your complaint. You may have the option to select binding arbitration for the resolution of your complaint under certain circumstances, provided you have raised your complaint directly with HighQ Global and provided us the opportunity to resolve the issue; or raised the issue through the relevant data protection authority and allowed the US Department of Commerce an opportunity to resolve the complaint at no cost to you.

How We Keep Your Personal Data Safe

We work to protect the security of your financial information during transmission by using Secure Sockets Layer (“SSL”) software, which encrypts the information you input on the Site. However, no method of transmission over the Internet or method of electronic storage is completely secure and we cannot guarantee its absolute security. You can further help to ensure your security by taking a few simple precautions. For instance, it is important to protect against unauthorized access to your computer and to any HighQ Global username and password, and to be sure to sign off when you are finished using a shared computer.

Your Rights In Relation To Your Personal Data

You are entitled to ask us;
 For access to a copy of your personal data;
 To identify what personal data of yours has been shared;
 To correct, erase or restrict our processing of your personal data;
 To transfer the information you have provided under contract or consent to another organization; or
 To stop processing your information, by withdrawing your consent or objecting to our legitimate interests.

Your rights in relation to your personal data are limited in some situations. For example, if we have a legal requirement or a compelling legitimate ground we may continue to process your information. We will provide you with information on whether there are limits or exemptions that apply to any request that you make. But know that we will not discriminate against you for exercising your privacy rights, meaning except as otherwise permitted by law we will not deny you goods or services or otherwise impose financial penalties on you for exercising those rights.

You can view or change the information you have provided us by submitting a request through Biznis360 dashboard and logging into your online account manager, if applicable. You are also welcome to send your questions, concerns and requests to: bizniss360@gmail.com. Due to the nature of your request you may be asked for additional forms of identification so that we can properly verify your identity. Please note, in no event will financial information be provided over the phone, nor will such information be provided without verification.

And as always, all of our customers that simply wish to unsubscribe from our communications may do so by following the unsubscribe link found either at the bottom of any of our marketing emails or within the footer of many of our Sites.

You also have the right to make a complaint if you feel your personal data has been mishandled by contacting bizniss360@gmail.com. We encourage you to come to us in the first instance but, to the extent that this right applies to you, you are entitled to complain directly to the relevant supervisory authority. This can be the supervisory authority where you reside or work or where you believe a breach has taken place.

Links To or From Other Websites

HighQ Global has no control over and is not responsible for the privacy policies or information gathering practices of other websites, including those to which we may link and those which may link to us. We recommend that you review privacy policies of every online service you use before submitting any personal data and direct any concerns to the site administrator of that website.

Partner Sites

HighQ Global sometimes enters into agreements in which we jointly develop or operate websites with third parties (each a “Partner Site”). Any information collected via a Partner Site may be jointly owned by HighQ Global and the applicable third-party partner, or, alternatively, owned solely by us or the third party partner. In such event we will make sure you know who is collecting your data when it is collected as well as which privacy policy applies.

Children

You must be at least eighteen years old to register online or purchase our goods or services. HighQ Global does not knowingly collect information from children under the age of eighteen.

Changes to This Policy

We may amend this Privacy Policy at any time, and will communicate changes to this Policy via email to users who have provided an email address and post a notice on our Site prior to the change becoming effective.

Resellers and Private Label Partners

As it relates to HighQ Global trusted resellers and private label partners (collectively, “Resellers”), HighQ Global may process customer Personal Data on behalf of Reseller. In such cases, Reseller is the data controller and HighQ Global is the data processor and each party’s obligations will be outlined in the Reseller Agreement between the parties.

Contacting Us

If you have questions or concerns regarding this Privacy Policy, you can contact us by writing to us at bizniss360@highqglobal.com (Subject Line – PRIVACY POLICY) by mail at 77 Headstone Road, Harrow, Greater London HA1 1PQ, Attention: Privacy Team.

 

Updated: October,2020